Compare Creatio and Chatra - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Creatio or Chatra?

Creatio is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than Creatio (80/100). Creatio offers users more features (5) than Chatra (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

bpm’online Vs. Chatra

bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Who is more expensive? Creatio or Chatra?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Creatio and Chatra.

Creatio price starts at $30 per user/month , On a scale between 1 to 10 Creatio is rated 4, which is lower than the average cost of CRM software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Creatio is more expensive than Chatra.

Which software includes more/better features?

We've compared Creatio Vs. Chatra based on some of the most important and required CRM features.

Creatio: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .

Chatra: We are still working to collect the list of features for Chatra.

Target customer size

Creatio offers solutions for companies of any size – from small companies to big enterprises. and Chatra's target customer size include: Small, medium and large size businesses.