Compare Creatio and Freshsales - Feb 2023
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Bottom Line: Which is Better - Creatio or Freshsales?
Creatio is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Creatio (80/100). Creatio offers users more features (5) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
bpm’online Vs. FRESHDESK INC.
bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Who is more expensive? Creatio or Freshsales?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Creatio and Freshsales.
Creatio price starts at $30 per user/month , On a scale between 1 to 10 Creatio is rated 4, which is lower than the average cost of CRM software. Freshsales price starts at $15 per user/month , When comparing Freshsales to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Creatio is more expensive than Freshsales.
Which software includes more/better features?
We've compared Creatio Vs. Freshsales based on some of the most important and required CRM features.
Creatio: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Freshsales: We are still working to collect the list of features for Freshsales.
Target customer size
Creatio offers solutions for companies of any size – from small companies to big enterprises. The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.
Freshsales
starts at $15 per user/month
Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...
Compare PricingCompare specifications
Creatio Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> Creatio review |
Company: | bpm’online |
Pricing: | starts at $30 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Creatio review, Creatio pricing, Creatio alternatives |
Freshsales Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Freshsales review |
Company: | FRESHDESK INC. |
Pricing: | starts at $15 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Freshsales review, Freshsales pricing, Freshsales alternatives |
Compare features
Creatio: 5 Features
Freshsales: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.