Shlomi Lavi /
May 11, 2022
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Bottom Line: Which is Better - Brand V02 or ChatMeter?
Brand V02 is more expensive to implement (TCO) than ChatMeter, and ChatMeter is rated higher (70/100) than Brand V02 (56/100). Both tools offer the same amount of features.
Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BrandVO2 Vs. ChatMeter
BrandVO2: Brand VO2 was developed by veteran brand marketers frustrated with the lack of digital tools available to identify emerging market trends, threats and competitive opportunities. We believe that on-line brand health surveys are fundamentally flawed in that they present lagging data and are sourced from paid research respondents
ChatMeter: Chatmeter reputation software monitors all your stores on a daily basis and notifies you right away of new reviews found on over 20 local search and review sites. Benchmark each location along with competitors and receive daily alerts of new reviews to respond and engage customers.
Who is more expensive? Brand V02 or ChatMeter?
The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Brand V02 and ChatMeter.
Brand V02 price starts at $20,000 per user/year , On a scale between 1 to 10 Brand V02 is rated 4, which is lower than the average cost of Reputation Management software. ChatMeter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Brand V02 is rated 4, which is lower than the average cost of Reputation Management software.
Bottom line: Brand V02 cost is around the same cost of ChatMeter.
Which software includes more/better features?
We've compared Brand V02 Vs. ChatMeter based on some of the most important and required Reputation Management features.
Brand V02: Data Filtering, Sentiment Analysis, Social Media Metrics.
ChatMeter: Employee Performance Management, Social networks, Response Management.
Target customer size
The software is a viable solution for businesses of all sizes and a wide range of types. and ChatMeter's target customer size include: Small, medium and large size businesses.