Compare Bright and Line2 - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Bright or Line2?

Bright is more expensive to implement (TCO) than Line2, and Line2 is rated with the same score (75/100) as Bright (75/100). Bright offers users more features (10) than Line2 (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Bright Pattern, Inc. Vs. Line2

Bright Pattern, Inc.: An all-star team: We have over one hundred years of experience in this market. And we built and managed some of the most successful products and companies in the cloud-based contact center industry. Our vision is clear and we know how to execute.

Line2: We believe that your phone service shouldn't be tied to a single phone. That you should be able to use any of your devices to talk and text wherever you are. Just like you can to email, tweet, post, or pin. Line2 is a cloud phone service that adds a second line to your mobile phones, tablets and computers with the simplicity of an app. For indi...

Who is more expensive? Bright Pattern Contact Center or Line2?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bright Pattern Contact Center and Line2.

Bright Pattern Contact Center price starts at $70 per user/month , On a scale between 1 to 10 Bright Pattern Contact Center is rated 8, which is higher than the average cost of VoIP software. Line2 price starts at $16 per month , When comparing Line2 to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Bright Pattern Contact Center is more expensive than Line2.

Which software includes more/better features?

We've compared Bright Vs. Line2 based on some of the most important and required VoIP features.

Bright Pattern Contact Center: Auto-Responders, Automatic Lead Entry, Automatically Detect, Contact History, Customer Pipeline, Historical Analysis, Hosted Solution, Prospecting Tools.

Line2: Mobile Access, Call Center, VoIP, Customized Call Routing, IVR.

Target customer size

Bright Pattern is great for mid-size and large enterprises that are looking for a contact center solution. The software is a useful solution for small and medium businesses, including new startups.