Shlomi Lavi /
Jun 01, 2022
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Bottom Line: Which is Better - Webex or SAP CRM: Web Channel?
SAP CRM: Web Channel is more expensive to implement (TCO) than Webex, and Webex is rated higher (89/100) than SAP CRM: Web Channel (57/100). SAP CRM: Web Channel offers users more features (2) than Webex (0).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BroadSoft Vs. SAP
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? Webex or SAP CRM: Web Channel?
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Webex and SAP CRM: Web Channel.
Webex price starts at $5.99 per user/month , On a scale between 1 to 10 Broadsoft is rated 4, which is lower than the average cost of Team Collaboration software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Broadsoft is rated 4, which is lower than the average cost of Team Collaboration software.
Bottom line: SAP CRM: Web Channel is more expensive than Webex.
Which software includes more/better features?
We've compared Webex Vs. SAP CRM: Web Channel based on some of the most important and required Team Collaboration features.
Webex: We are still working to collect the list of features for Webex.
SAP CRM: Web Channel: Customer Service, Collaboration Center .
Target customer size
Webex's typical customers include: Small, medium and large size businesses, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.