Shlomi Lavi /
Jul 06, 2022
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Bottom Line: Which is Better - Webex or Mitel Sky?
Mitel Sky is more expensive to implement (TCO) than Webex, and Webex is rated higher (89/100) than Mitel Sky (87/100). Mitel Sky offers users more features (8) than Webex (0).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BroadSoft Vs. ShoreTel, Inc.
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? Webex or ShoreTel Sky?
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Webex and ShoreTel Sky.
Webex price starts at $5.99 per user/month , On a scale between 1 to 10 Broadsoft is rated 4, which is lower than the average cost of Team Collaboration software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average Team Collaboration software cost.
Bottom line: ShoreTel Sky is more expensive than Webex.
Which software includes more/better features?
We've compared Webex Vs. Mitel Sky based on some of the most important and required Team Collaboration features.
Webex: We are still working to collect the list of features for Webex.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.
Target customer size
Webex's typical customers include: Small, medium and large size businesses, The software can be deployed for small call centers as well as medium and large enterprises.