Shlomi Lavi / Jun 01, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Webex is more expensive to implement (TCO) than Talkdesk, and Webex is rated higher (89/100) than Talkdesk (88/100).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Webex and Talkdesk.
Webex price starts at $5.99 per user/month , On a scale between 1 to 10 Broadsoft is rated 4, which is lower than the average cost of Team Collaboration software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average Team Collaboration software cost.
Bottom line: Webex cost is around the same cost of Talkdesk.
We've compared Webex Vs. Talkdesk based on some of the most important and required Team Collaboration features.
Webex: We are still working to collect the list of features for Webex.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Webex's typical customers include: Small, medium and large size businesses, and Talkdesk's target customer size include: SMBs.
starts at $5.99 per user/month
Webex is a cloud-based Unified communication and collaboration software that offers voice, web conferencing, video, and messaging & contextual communication services. The software can be deployed on the cloud,...
Compare Pricingstarts at $75 per user/month
Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...
Compare Pricing| ITQlick Score: | 89/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Team Collaboration -> Webex review |
| Company: | BroadSoft |
| Pricing: | starts at $5.99 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Webex review, Webex pricing, Webex alternatives |
| ITQlick Score: | 88/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> Talkdesk review |
| Company: | Talkdesk |
| Pricing: | starts at $75 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | Talkdesk review, Talkdesk pricing, Talkdesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.