Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - BroadVoice Cloud PBX or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than BroadVoice Cloud PBX, and SolarWinds Service Desk is rated higher (94/100) than BroadVoice Cloud PBX (81/100). SolarWinds Service Desk offers users more features (18) than BroadVoice Cloud PBX (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Broadvoice Vs. Samanage
Broadvoice: Broadvoice is the leading provider of high-quality, feature-rich broadband phone service to consumers and businesses. We provide telecommunication services to the continental US, and Canada. Our award winning customer support is based in the United States (not overseas). Broadvoice provides phone service to single-line residential customers all the...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? BroadVoice Cloud PBX or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BroadVoice Cloud PBX and SolarWinds.
BroadVoice Cloud PBX price starts at $10 per user/month , On a scale between 1 to 10 BroadVoice Cloud PBX is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: SolarWinds is more expensive than BroadVoice Cloud PBX.
Which software includes more/better features?
We've compared BroadVoice Cloud PBX Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.
BroadVoice Cloud PBX: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.