Compare Buddy Punch and 8x8 Contact Center - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Buddy Punch or 8x8 Contact Center?

Buddy Punch is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Buddy Punch (88/100). 8x8 Contact Center offers users more features (14) than Buddy Punch (5). There is a clear winner in this case and it is 8x8 Contact Center!

Looking for the right Time-sheet entry solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Buddy Punch Vs. 8x8, INC

Buddy Punch: Managing your employees in real time is simple. Your employees punch in online or using one of our time clock apps. Easy integration with top accounting software and other custom billing or invoicing systems. When it comes time to run payroll you download their time entries. Easy for you, easy for your employees.

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? Buddy Punch or 8x8 Contact Center?

The real total cost of ownership (TCO) of Time-sheet entry software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Buddy Punch and 8x8 Contact Center.

Buddy Punch price starts at $2.99 per user/month , On a scale between 1 to 10 Buddy Punch is rated 4, which is lower than the average cost of Time-sheet entry software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Time-sheet entry software cost.

Bottom line: Buddy Punch is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared Buddy Punch Vs. 8x8 Contact Center based on some of the most important and required Time-sheet entry features.

Buddy Punch: Customizable Reporting, Mobile Access, Data Analysis Tools, Payroll Tax Management, Vacation Accrual Tracking.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

Buddy Punch's typical customers include: SMBs, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.