Compare Splunk and ShopKeep by Lightspeed - Nov 2022

Shlomi LaviShlomi Lavi / Nov 07, 2022

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Bottom Line: Which is Better - Splunk or ShopKeep by Lightspeed?

Splunk is more expensive to implement (TCO) than ShopKeep by Lightspeed, and ShopKeep by Lightspeed is rated higher (99/100) than Splunk (70/100). ShopKeep by Lightspeed offers users more features (9) than Splunk (3). There is a clear winner in this case and it is ShopKeep by Lightspeed!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BugSense Vs. LightSpeed

BugSense : BugSense was created by developers for developers out of simple necessity: we wanted to monitor our apps in the wild and make sure they were always stable & fun to use. To meet this need, we came up with an app-monitoring solution that takes no more than 2 minutes to install, leaves a small footprint, and delivers huge value. Analyzing 5 billion me...

LightSpeed: LightSpeed, a leading technology company that is reinventing the retail experience for iGeneration shoppers, today announced the closing of a US$30 million investment from Accel Partners. We produce the most compelling retail business solution on any platform and help retailers attain their business aspirations. We are seeking out talented profes...

Who is more expensive? Splunk or ShopKeep POS?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Splunk and ShopKeep POS.

Splunk price starts at $19 per user/month , On a scale between 1 to 10 BugSense is rated 4, which is lower than the average cost of Help Desk software. ShopKeep POS price starts at $49 per month , When comparing ShopKeep POS to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Splunk is more expensive than ShopKeep POS.

Which software includes more/better features?

We've compared Splunk Vs. ShopKeep by Lightspeed based on some of the most important and required Help Desk features.

Splunk: Data Import/Export, Basic Reports, Online Customer Support.

ShopKeep POS: Bar Code Scanning, Credit Card Processing, Customer Management, Employee Management, Inventory Management.

Target customer size

Customers of the software include business of all sizes hailing from different industries. The software application is a practical item for services of all dimensions and also a variety of kinds.

Splunk

ITQlick rating
(3.6/5)

starts at $19 per user/month

BugSense is mobile application development and analytics platform for businesses of all sizes. It offers cross platform support and tracks the performance and quality of applications on mobile devices. ...

Categories: Operations, .

ShopKeep by Lightspeed

ITQlick rating
(4.3/5)

starts at $49 per month

ShopKeep by Lightspeed is a point of sale management solution for businesses of all sizes. Its services include inventory management, customer management, employee management, and others. The software w...

Categories: Operations, Retail & POS.

Compare specifications

Compare features

Splunk: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ShopKeep POS: 9 Features

Bar Code Scanning
Credit Card Processing
Customer Management
Employee Management
Inventory Management
Print Receipt
Refunds
Reporting
Returns
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Splunk
ITQlick rating
3.6/5
Score
70/100
Pricing
5/10
License pricing
$19 per user/month
Functionality
5
Review
Compare
ShopKeep...
ITQlick rating
4.3/5
Score
99/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
11
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.