Shlomi Lavi / Jun 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Customer Thermometer is more expensive to implement (TCO) than Business Service Insight, and Customer Thermometer is rated higher (97/100) than Business Service Insight (62/100). Customer Thermometer offers users more features (7) than Business Service Insight (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Business Service Insight and Customer Thermometer.
Business Service Insight price starts at $1,000 per month , On a scale between 1 to 10 Business Service Insight is rated 2, which is much lower than the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Customer Thermometer is more expensive than Business Service Insight.
We've compared Business Service Insight Vs. Customer Thermometer based on some of the most important and required Customer Service features.
Business Service Insight: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
Business Service Insight's typical customers include: Start up, Small business, Medium business, Large business, Customer Thermometer is ideal for different companies, big or small.
starts at $1,000 per month
Business Service Insight is a fast growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Business Service Insight received a rating of 3.6 from ITQlick ...
Compare Pricingstarts at $29 per month
Customer Thermometer software is an on-premise cloud-hosted Customer Support solution that helps its users to receive real-time and actionable feedback from every email they send. The platform is a business app...
Compare Pricing| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Customer Service -> Business Service Insight review |
| Company: | CA Technologies |
| Pricing: | starts at $1,000 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile |
| Links: | Business Service Insight review, Business Service Insight pricing, Business Service Insight alternatives |
| ITQlick Score: | 97/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Customer Thermometer review |
| Company: | Customer Thermometer |
| Pricing: | starts at $29 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Customer Thermometer review, Customer Thermometer pricing, Customer Thermometer alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.