Compare Business Voice and Aircall - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Business Voice or Aircall?

Aircall is more expensive to implement (TCO) than Business Voice, and Business Voice is rated higher (90/100) than Aircall (84/100). Aircall offers users more features (5) than Business Voice (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

PanTerra Networks Vs. Aircall

PanTerra Networks: PanTerra Networks is the leading cloud-based Unified Communications-as-a-Service (UCaaS) provider to small and medium size enterprises. PanTerra's delivers cloud-based SaaS tools that enable companies to more competitive by making them more responsive, accessible and productive. PanTerra’s flagship solution, WorldSmart, delivers digital business vo...

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

Who is more expensive? Business Voice or Aircall?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Business Voice and Aircall.

Business Voice price starts at $24.95 per month , On a scale between 1 to 10 Business Voice is rated 2, which is much lower than the average cost of VoIP software. Aircall price starts at $30 per user/month , When comparing Aircall to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Business Voice cost is around the same cost of Aircall.

Which software includes more/better features?

We've compared Business Voice Vs. Aircall based on some of the most important and required VoIP features.

Business Voice: We are still working to collect the list of features for Business Voice.

Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.

Target customer size

The usual customers who fully utilize Business Voice have businesses that are categorized as small (typically with 10-100 employees), medium-sized businesses (typically with 100-1,000 employees) and larger enterprises that take benefits from the IT sector, data hosting and related information services, mainly using VoIP and business phone solutions. The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation.