Compare Business Voice and SolarWinds Service Desk - Dec 2022
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Bottom Line: Which is Better - Business Voice or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than Business Voice, and SolarWinds Service Desk is rated higher (94/100) than Business Voice (90/100). SolarWinds Service Desk offers users more features (18) than Business Voice (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PanTerra Networks Vs. Samanage
PanTerra Networks: PanTerra Networks is the leading cloud-based Unified Communications-as-a-Service (UCaaS) provider to small and medium size enterprises. PanTerra's delivers cloud-based SaaS tools that enable companies to more competitive by making them more responsive, accessible and productive. PanTerra’s flagship solution, WorldSmart, delivers digital business vo...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Business Voice or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Business Voice and SolarWinds.
Business Voice price starts at $24.95 per month , On a scale between 1 to 10 Business Voice is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: SolarWinds is more expensive than Business Voice.
Which software includes more/better features?
We've compared Business Voice Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.
Business Voice: We are still working to collect the list of features for Business Voice.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
The usual customers who fully utilize Business Voice have businesses that are categorized as small (typically with 10-100 employees), medium-sized businesses (typically with 100-1,000 employees) and larger enterprises that take benefits from the IT sector, data hosting and related information services, mainly using VoIP and business phone solutions. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
SolarWinds Service Desk
starts at $19 per technician/month
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
PriceDemoCompare specifications
Business Voice Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Business Voice review |
Company: | PanTerra Networks |
Pricing: | starts at $24.95 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Business Voice review, Business Voice pricing, Business Voice alternatives |
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Compare features
Business Voice: 0 Features
SolarWinds: 18 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.