Business Voice Vs SolarWinds (Sep 2020)

Shlomi LaviShlomi Lavi / Sep 08, 2020

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Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

PanTerra Networks: PanTerra Networks is the leading cloud-based Unified Communications-as-a-Service (UCaaS) provider to small and medium size enterprises. PanTerra's delivers cloud-based SaaS tools that enable companies to more competitive by making them more responsive, accessible and productive. PanTerra’s flagship solution, WorldSmart, delivers digital business voip, unified messaging, audio and web conferencing and collaboration, digital fax, chat, instant message, email, groupware, calendaring, call center management and presence seamlessly unified through a single standard browser interface. PanTerra's cloud-based WorldSmart service eliminates dedicated on-premise communications equipment and "heavy" desktop applications as there's no software, lowering total cost of ownership, enhancing business process management and providing unlimited scalability and flexibility. WorldSmart tightly integrates with several user and business tools such as Microsoft Outlook, Salesforce, Netsuite and other web-based CRMs.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deserve. We are confident you'll enjoy this new enterprise software experience.

Pricing/cost comparison

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Business Voice TCO and SolarWinds total cost to help with the total cost of ownership calculation.

Business Voice price Starting from $5 per user/month , on a scale between 1 to 10 Business Voice is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price Starting from $800 per user/year , when comparing SolarWinds to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line:SolarWinds is more expensive than Business Voice.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Business Voice Vs. SolarWinds based on some of the most important and required VoIP features.
Business Voice: We are still working to collect the list of features of Business Voice. .
SolarWinds list of features include the following: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, .

Target customer size

The usual customers who fully utilize Business Voice have businesses that are categorized as small (typically with 10-100 employees), medium-sized businesses (typically with 100-1,000 employees) and larger enterprises that take benefits from the IT sector, data hosting and related information services, mainly using VoIP and business phone solutions. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.

Business Voice

ITQlick rating
(4.5/5)

Starting from $5 per user/month

Business Voice by PanTerra offers users with the right tools for their phone and call management needs.

Categories: Business Phone Systems, Cloud PBX, Online Meeting, SIP Clients, UCaaS Providers.

SolarWinds

ITQlick rating
(5/5)

Starting from $800 per user/year

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Business Voice Specifications

Name: Business Voice
Score: 180/100
Company: PanTerra Networks
Address Sunnyvale, CA
Pricing: Starting from $5 per user/month
Platforms: Desktop, Cloud

SolarWinds Specifications

Name: SolarWinds
Score: 188/100
Company: Samanage
Address Cary, NC
Pricing: Starting from $800 per user/year
Website:Visit SolarWinds website
Platforms: Desktop, Mobile, Cloud

Compare features

Business Voice: 0 Features

We are working to collect the list of features

SolarWinds: 8 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Business
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$5 per user/month
Functionality score
5
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality score
38
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality score
34
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality score
7
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Functionality score
27
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.