Shlomi Lavi /
Dec 20, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Business VoiceEdge or ShoreTel?
Business VoiceEdge is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Business VoiceEdge (82/100). Business VoiceEdge offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Comcast Corporation Vs. ShoreTel, Inc.
Comcast Corporation: We get the needs of small businesses, because we were one too. We grew from a small startup with just 1,200 subscribers, taking notice of all the things a business needs for success, and today offer business solutions to over a million businesses like yours!
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? Business VoiceEdge or ShoreTel?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Business VoiceEdge and ShoreTel.
Business VoiceEdge price starts at $64.99 per month , On a scale between 1 to 10 Business VoiceEdge is rated 4, which is lower than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Business VoiceEdge cost is around the same cost of ShoreTel.
Which software includes more/better features?
We've compared Business VoiceEdge Vs. ShoreTel based on some of the most important and required VoIP features.
Business VoiceEdge: IVR (Interactive Voice Response), IVR System, Outbound IVR, Call Center, VoIP.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Target customer size
The software is a useful solution for businesses of all sizes and a variety of types. and ShoreTel's target customer size include: Medium and large size businesses.