Compare C2 ATOM and BigPanda - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

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Bottom Line: Which is Better - C2 ATOM or BigPanda?

BigPanda is more expensive to implement (TCO) than C2 ATOM, and BigPanda is rated with the same score (80/100) as C2 ATOM (80/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

C2 Innovations Vs. BigPanda

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

BigPanda: This is our team. We're working hard to help you manage and respond to Ops incidents faster. BigPanda is an automation platform for Ops troubleshooting within modern IT environments. BigPanda keeps online businesses up by enabling Ops professionals to automate time intensive troubleshooting tasks, resolve issues faster, and minimize the business ...

Who is more expensive? C2 ATOM or BigPanda?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and BigPanda.

C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. BigPanda price starts at $199 per user/month , When comparing BigPanda to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: BigPanda is more expensive than C2 ATOM.

Which software includes more/better features?

We've compared C2 ATOM Vs. BigPanda based on some of the most important and required Help Desk features.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

BigPanda: We are still working to collect the list of features for BigPanda.

Target customer size

Customers of the software include businesses of all sizes hailing from a variety of industries. Customers of the software include small and medium businesses as well as large enterprises.

C2 ATOM

ITQlick rating
(4.1/5)

starts at $40 per user/month

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The softw...

Categories: Dashboards & KPIs, Construction Service Management, Casino CRM, Complaint Management.

BigPanda

ITQlick rating
(5/5)

starts at $199 per user/month

BigPanda is an incident response management solution for businesses of all sizes. It offers such services as alert clustering, alert correlation, alert visualization, and others. The software was design...

Categories: Performance Management, Communications, VoIP, Data Management, IT Management.

Compare specifications

Compare features

C2 ATOM: 0 Features

We are working to collect the list of features

BigPanda: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
C2 ATOM
ITQlick rating
4.1/5
Score
80/100
Pricing
2/10
License pricing
$40 per user/month
Functionality
18
Compare
BigPanda
ITQlick rating
5/5
Score
80/100
Pricing
6.4/10
License pricing
$199 per user/month
Functionality
12
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.