Shlomi Lavi /
Oct 06, 2022
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Bottom Line: Which is Better - C2 ATOM or BigPanda?
BigPanda is more expensive to implement (TCO) than C2 ATOM, and BigPanda is rated with the same score (80/100) as C2 ATOM (80/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
C2 Innovations Vs. BigPanda
C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...
BigPanda: This is our team. We're working hard to help you
manage and respond to Ops incidents faster. BigPanda is an automation platform for Ops troubleshooting within modern IT environments. BigPanda keeps online businesses up by enabling Ops professionals to automate time intensive troubleshooting tasks, resolve issues faster, and minimize the business ...
Who is more expensive? C2 ATOM or BigPanda?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and BigPanda.
C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. BigPanda price starts at $199 per user/month , When comparing BigPanda to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: BigPanda is more expensive than C2 ATOM.
Which software includes more/better features?
We've compared C2 ATOM Vs. BigPanda based on some of the most important and required Help Desk features.
C2 ATOM: We are still working to collect the list of features for C2 ATOM.
BigPanda: We are still working to collect the list of features for BigPanda.
Target customer size
Customers of the software include businesses of all sizes hailing from a variety of industries. Customers of the software include small and medium businesses as well as large enterprises.