Shlomi Lavi /
Oct 06, 2022
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Bottom Line: Which is Better - C2 ATOM or OpenSpan Desktop Automation?
OpenSpan Desktop Automation is more expensive to implement (TCO) than C2 ATOM, and OpenSpan Desktop Automation is rated higher (86/100) than C2 ATOM (80/100). OpenSpan Desktop Automation offers users more features (3) than C2 ATOM (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
C2 Innovations Vs. OpenSpan
C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...
OpenSpan: OpenSpan® provides Desktop Analytics and Desktop Automation software that enables Global 2000 organizations to improve user processes for greater productivity. With OpenSpan Desktop Analytics™ , these organizations collect user activity data from the desktops of front line and back-office workers to discover how users interact with their applicatio...
Who is more expensive? C2 ATOM or OpenSpan Desktop Automation?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and OpenSpan Desktop Automation.
C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. OpenSpan Desktop Automation accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: C2 ATOM cost is around the same cost of OpenSpan Desktop Automation.
Which software includes more/better features?
We've compared C2 ATOM Vs. OpenSpan Desktop Automation based on some of the most important and required Help Desk features.
C2 ATOM: We are still working to collect the list of features for C2 ATOM.
OpenSpan Desktop Automation: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes hailing from a variety of industries. and OpenSpan Desktop Automation's target customer size include: SMBs.