Compare C2 ATOM and OpenSpan Desktop Automation - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

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Bottom Line: Which is Better - C2 ATOM or OpenSpan Desktop Automation?

OpenSpan Desktop Automation is more expensive to implement (TCO) than C2 ATOM, and OpenSpan Desktop Automation is rated higher (86/100) than C2 ATOM (80/100). OpenSpan Desktop Automation offers users more features (3) than C2 ATOM (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

C2 Innovations Vs. OpenSpan

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

OpenSpan: OpenSpan® provides Desktop Analytics and Desktop Automation software that enables Global 2000 organizations to improve user processes for greater productivity. With OpenSpan Desktop Analytics™ , these organizations collect user activity data from the desktops of front line and back-office workers to discover how users interact with their applicatio...

Who is more expensive? C2 ATOM or OpenSpan Desktop Automation?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and OpenSpan Desktop Automation.

C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. OpenSpan Desktop Automation accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software.

Bottom line: C2 ATOM cost is around the same cost of OpenSpan Desktop Automation.

Which software includes more/better features?

We've compared C2 ATOM Vs. OpenSpan Desktop Automation based on some of the most important and required Help Desk features.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

OpenSpan Desktop Automation: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include businesses of all sizes hailing from a variety of industries. and OpenSpan Desktop Automation's target customer size include: SMBs.

C2 ATOM

ITQlick rating
(4.1/5)

starts at $40 per user/month

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The softw...

Categories: Dashboards & KPIs, Construction Service Management, Casino CRM, Complaint Management.

OpenSpan Desktop Automation

ITQlick rating
(3.6/5)

OpenSpan Desktop Automation is a growing cloud-based IT Management software, it is designed to support small and medium size business. OpenSpan Desktop Automation received a rating of 3.6 from ITQlick team. The...

Categories: IT Management.

Compare specifications

Compare features

C2 ATOM: 0 Features

We are working to collect the list of features

OpenSpan Desktop Automation: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
C2 ATOM
ITQlick rating
4.1/5
Score
80/100
Pricing
2/10
License pricing
$40 per user/month
Functionality
18
Compare
OpenSpan...
ITQlick rating
3.6/5
Score
86/100
Pricing
3/10
License pricing
Pricing not available
Functionality
4
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.