Compare C2 ATOM and PagerDuty - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - C2 ATOM or PagerDuty?

PagerDuty is more expensive to implement (TCO) than C2 ATOM, and PagerDuty is rated with the same score (80/100) as C2 ATOM (80/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

C2 Innovations Vs. PagerDuty, Inc.

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

PagerDuty, Inc.: PagerDuty enables developers to build amazing solutions and user experiences by providing full-stack visibility to monitor code deployments, infrastructure events, and application health, making it easy to effectively collaborate with Operations, Security, and QA teams to resolve issues before they impact customers.

Who is more expensive? C2 ATOM or PagerDuty?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and PagerDuty.

C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. PagerDuty price starts at $21 per user/month , When comparing PagerDuty to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: C2 ATOM cost is around the same cost of PagerDuty.

Which software includes more/better features?

We've compared C2 ATOM Vs. PagerDuty based on some of the most important and required Help Desk features.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

PagerDuty: We are still working to collect the list of features for PagerDuty.

Target customer size

Customers of the software include businesses of all sizes hailing from a variety of industries. The general categories of the users of PagerDuty are the individuals that are engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that harness the benefits of the services from IT, web and data hosting and other related information services sectors, mainly with data and IT management, performance management and application monitoring.