CA Service Desk Manager is a help desk management solution for businesses of all sizes. Its capabilities include asset management, ticketing, customer survey, and others. The software was designed and la...
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CA Service Desk is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than CA Service Desk (84/100). Slack offers users more features (5) than CA Service Desk (0). There is a clear winner in this case and it is Slack!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...
Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CA Service Desk and Slack.
CA Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CA Service Desk Manager is rated 6, which is similar to the average cost of IT Management software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: CA Service Desk is more expensive than Slack.
We've compared CA Service Desk Vs. Slack based on some of the most important and required IT Management features.
CA Service Desk: We are still working to collect the list of features for CA Service Desk.
Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.
The software is a viable product for businesses of all sizes and a wide range of types. and Slack's target customer size include: Small, medium and large size businesses.
CA Service Desk Manager is a help desk management solution for businesses of all sizes. Its capabilities include asset management, ticketing, customer survey, and others. The software was designed and la...
Compare Pricingstarts at $6.67 per month
Slack is a cloud-based Team Collaboration software that enables its users to participate in extended communications involving File sharing, App collaborations, and call making. It also allows them to manage org...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> CA Service Desk review |
Company: | CA Technologies |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | CA Service Desk review, CA Service Desk pricing, CA Service Desk alternatives |
ITQlick Score: | 100/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Team Collaboration -> Slack review |
Company: | Slack |
Pricing: | starts at $6.67 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Slack review, Slack pricing, Slack alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.