Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - Calabrio One Suite or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Calabrio One Suite, and CenterWare Inbound is rated higher (91/100) than Calabrio One Suite (81/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Calabrio, Inc Vs. Nuxiba Technologies
Calabrio, Inc: Calabrio provides call center workforce optimization software that’s easy to implement, use and maintain. Calabrio One™, a unique Web 2.0-based software suite, makes it easier to get call recording, quality management, workforce management, speech analytics, performance management and customer interaction working together for increased value. Solut...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Calabrio One Suite or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Calabrio One Suite and CenterWare Inbound.
Calabrio One Suite price starts at $295 per license , On a scale between 1 to 10 Calabrio One Suite is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Calabrio One Suite is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Calabrio One Suite cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared Calabrio One Suite Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Calabrio One Suite: We are still working to collect the list of features for Calabrio One Suite.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Calabrio One Suite's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.