Shlomi Lavi / Dec 26, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Calabrio is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Calabrio (82/100). nextiva app offers users more features (16) than Calabrio (3). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Portage Communications: Portage Communications has sold over a thousand copies of its call center workforce management software products, Call Center Designer, SimACD, AgentTime Scheduler to call centers worldwide. Portage specializes in low cost workforce management solutions that are easy to learn and flexible in their use. Call center managers from financial services, ...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Calabrio and Nextiva Hosted Call Center.
Calabrio price starts at $156.25 per user/month , On a scale between 1 to 10 Calabrio is rated 4, which is lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Calabrio is more expensive than Nextiva Hosted Call Center.
We've compared Calabrio Vs. nextiva app based on some of the most important and required Call Center features.
Calabrio: Data Import/Export, Basic Reports, Online Customer Support.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Customers of the software include small and medium businesses as well as large enterprises. Nextiva is ideal for little firms and also large call facilities.
starts at $156.25 per user/month
Calabrio ONE is a web based call center management solution for businesses of all sizes. It offers different features related to inbound and out-bound calling, in addition to other services. The software...
Compare Pricingstarts at $11.95 per user/month
Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...
Compare Pricing| ITQlick Score: | 82/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> Calabrio review |
| Company: | Portage Communications |
| Pricing: | starts at $156.25 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile |
| Links: | Calabrio review, Calabrio pricing, Calabrio alternatives |
| ITQlick Score: | 99/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> nextiva app review |
| Company: | Nextiva |
| Pricing: | starts at $11.95 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | nextiva app review, nextiva app pricing, nextiva app alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.