Compare Call Box and Zapier - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call Box or Zapier?

Call Box is more expensive to implement (TCO) than Zapier, and Zapier is rated higher (94/100) than Call Box (77/100). Zapier offers users more features (3) than Call Box (0). There is a clear winner in this case and it is Zapier!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Zapier

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Zapier: Zapier (YC S12) solves integrations for web services. Zapier provides a simple web interface to sync data between web applications so non-technical users don't have to write a single line of code. There's a secret language that lets web services (Evernote, Dropbox, Gmail...) talk to each other. The terrible tragedy is that this language is...

Who is more expensive? Call Box or Zapier?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Zapier.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Zapier price starts at $19.99 per month , When comparing Zapier to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Call Box cost is around the same cost of Zapier.

Which software includes more/better features?

We've compared Call Box Vs. Zapier based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Zapier: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, Zapier is suitable for individuals and companies of all shapes and sizes that are looking for a solution to connect to popular webapps and automating them from one single solution.