Compare Call and WebPT - Feb 2023

Shlomi LaviShlomi Lavi / Feb 17, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Call or WebPT?

WebPT is more expensive to implement (TCO) than Call, and WebPT is rated higher (98/100) than Call (82/100). Call offers users more features (10) than WebPT (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AloTech Vs. WebPT

AloTech: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay as you go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

WebPT: In 2006, Heidi Jannenga, a leading sports physical therapist and clinic director, was trying to find simple documentation software for her outpatient therapy clinic that was web-based, affordable, and specifically for physical therapy practices. She asked her husband Brad, a veteran software developer specializing in web-based applications, to help...

Who is more expensive? Call Center Studio or WebPT EMR?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Center Studio and WebPT EMR.

Call Center Studio accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Center Studio is rated 4, which is lower than the average cost of Call Center software. WebPT EMR price starts at $3 per provider/day , When comparing WebPT EMR to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Call Center Studio cost is around the same cost of WebPT EMR.

Which software includes more/better features?

We've compared Call Vs. WebPT based on some of the most important and required Call Center features.

Call Center Studio: Automatic Call Scheduling, Campaign Management, Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, IVR (Interactive Voice Response).

WebPT EMR: Billing & Invoicing, Appointment Management, Charting, HIPAA Compliant, Patient portal.

Target customer size

Call Center Studio's typical customers include: Small, medium and large size businesses,

WebPT EMR is specifically designed for physical therapy practices of all sizes, from small independent clinics to large multi-location organizations.

Call Center Studio

ITQlick rating
(4.5/5)

Now your customer service agents can work their magic from anywhere, with the world first call center built on Google.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

WebPT

ITQlick rating
(4.4/5)

starts at $3 per provider/day

WebPT EMR is a cloud-based electronic health record solution that is used in practices of all sizes in hospitals and clinics of all sizes. The solution is designed to be used in multiple disciplines such as gen...

Categories: Billing & Invoicing, Medical, CCHIT Certified EMR / EHR, Cloud Based EMR, E-Prescribing.

Compare specifications

WebPT Specifications

ITQlick Score: 98/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Medical -> WebPT review
Company: WebPT
Pricing: starts at $3 per provider/day
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebPT review, WebPT pricing, WebPT alternatives

Compare features

Call Center Studio: 10 Features

Automatic Call Scheduling
Campaign Management
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
IVR (Interactive Voice Response)
Real Time Reporting
Call Center

WebPT EMR: 5 Features

Billing & Invoicing
Appointment Management
Charting
HIPAA Compliant
Patient portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Call
ITQlick rating
4.5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
20
Review
Compare
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.