Compare Call Box and Buffer - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call Box or Buffer?

Call Box is more expensive to implement (TCO) than Buffer, and Buffer is rated higher (86/100) than Call Box (77/100). Buffer offers users more features (5) than Call Box (0). There is a clear winner in this case and it is Buffer!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Buffer

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Buffer: We designed Buffer to offer you a both personal and yet more efficient solution to handle sharing on social media. Buffer makes your life easier with a smarter way to schedule the great content you find. Fill up your Buffer at one time in the day and Buffer automagically posts them for you through the day. Simply keep that Buffer topped up to ha...

Who is more expensive? Call Box or Buffer?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Buffer.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Buffer price starts at $5 per month , When comparing Buffer to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Call Box is more expensive than Buffer.

Which software includes more/better features?

We've compared Call Box Vs. Buffer based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Buffer: Blogger Integration, Business Content Sharing, Facebook Integration, LinkedIn Integration, Twitter Integration.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, Buffer is perfect for companies of all shapes and sizes.