Compare Call Box and Marketing Cloud: Radian6 - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call Box or Marketing Cloud: Radian6?

Marketing Cloud: Radian6 is more expensive to implement (TCO) than Call Box, and Marketing Cloud: Radian6 is rated higher (86/100) than Call Box (77/100). Marketing Cloud: Radian6 offers users more features (3) than Call Box (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Salesforce.com

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Call Box or Marketing Cloud: Radian6?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Marketing Cloud: Radian6.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Marketing Cloud: Radian6 price starts at $1,000 per month , When comparing Marketing Cloud: Radian6 to its competitors, the software is rated 10 - much higher than the average Call Center software cost.

Bottom line: Marketing Cloud: Radian6 is more expensive than Call Box.

Which software includes more/better features?

We've compared Call Box Vs. Marketing Cloud: Radian6 based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Marketing Cloud: Radian6: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, The software can be used to regulate the marketing and analytics requirements of any business size and type.