Compare Call Box and Velocify - Mar 2022

Shlomi LaviShlomi Lavi / Mar 24, 2022

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Bottom Line: Which is Better - Call Box or Velocify?

Call Box is more expensive to implement (TCO) than Velocify, and Velocify is rated higher (89/100) than Call Box (77/100). Velocify offers users more features (22) than Call Box (0). There is a clear winner in this case and it is Velocify!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Leads360

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Leads360: Leads360 is a market leading provider of cloud-based lead management solutions. The company was founded in 2004, and today serves more than 5,000 customers from a wide range of markets, with particular success in financial services, insurance and higher education industries. Leads360 offerings include lead management and sales dialing solutions tha...

Who is more expensive? Call Box or Velocify?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Velocify.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Velocify price starts at $60 per user/month , When comparing Velocify to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Call Box is more expensive than Velocify.

Which software includes more/better features?

We've compared Call Box Vs. Velocify based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Velocify: Billing/Invoicing, Call Center Management, Campaign Dashboard, Lead Management, Marketing Automation.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, The core services that Velocify provides make it suitable for small, medium and big business enterprises as well as startups.

Call Box

ITQlick rating
(3.3/5)

Call Box is a leading cloud-based CRM software, it is designed to support small, medium and large size business. Call Box received a rating of 3.3 from ITQlick team. The software cost is considered average (3....

Categories: CRM, Marketing, Call Tracking.

Velocify

ITQlick rating
(4.3/5)

starts at $60 per user/month

Velocify intelligent sales automation solutions include Velocify LeadManager and Velocify Dial-IQ products that deliver clear, repeatable processes that can systematically accelerate sales performance through r...

Categories: Banking CRM, Call Center, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

Call Box: 0 Features

We are working to collect the list of features

Velocify: 22 Features

Billing/Invoicing
Call Center Management
Campaign Dashboard
Lead Management
Marketing Automation
Sales Automation
Workflow Rules & Management
Automatic Call Scheduling
Campaign Management
Campaign Performance Reports
Contact Management
Contact Scheduler
Email Marketing
Email Performance Reports
Email Triggers
Landing Page Performance
Lead Management
Lead Tracking
Marketing Automation
Revenue Modeling
Sales and CRM Integration
Web Analytics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Call Box
ITQlick rating
3.3/5
Score
77/100
Pricing
6.6/10
License pricing
Pricing not available
Functionality
3
Compare
Velocify
ITQlick rating
4.3/5
Score
89/100
Pricing
4/10
License pricing
$60 per user/month
Functionality
35
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.