Compare Call Box and Zoho Social - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call Box or Zoho Social?

Call Box is more expensive to implement (TCO) than Zoho Social, and Zoho Social is rated higher (93/100) than Call Box (77/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Zoho Corporation

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Call Box or Zoho Social?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Zoho Social.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Zoho Social price starts at $10 per month , When comparing Zoho Social to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Call Box cost is around the same cost of Zoho Social.

Which software includes more/better features?

We've compared Call Box Vs. Zoho Social based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Zoho Social: We are still working to collect the list of features for Zoho Social.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, and Zoho Social's target customer size include: Medium and large size businesses.