Compare Callcap and CallTrackingMetrics - Feb 2023

Shlomi LaviShlomi Lavi / Feb 03, 2023

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Bottom Line: Which is Better - Callcap or CallTrackingMetrics?

CallTrackingMetrics is more expensive to implement (TCO) than Callcap, and Callcap is rated higher (83/100) than CallTrackingMetrics (79/100).

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callcap Vs. CallTrackingMetrics

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

CallTrackingMetrics: CallTrackingMetrics helps advertising agencies and businesses track which advertising sources are converting into phone calls and conversions. CallTrackingMetrics provides a full service call tracking and cloud-based contact center management solution allowing companies to understand what's driving phone calls and conversions in their business. Wit...

Who is more expensive? Callcap or CallTrackingMetrics?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Callcap and CallTrackingMetrics.

Callcap price starts at $29 per month , On a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. CallTrackingMetrics price starts at $36 per month , When comparing CallTrackingMetrics to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.

Bottom line: Callcap cost is around the same cost of CallTrackingMetrics.

Which software includes more/better features?

We've compared Callcap Vs. CallTrackingMetrics based on some of the most important and required Call Tracking features.

Callcap: We are still working to collect the list of features for Callcap.

CallTrackingMetrics: We are still working to collect the list of features for CallTrackingMetrics.

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, and CallTrackingMetrics's target customer size include: SMBs.

Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

CallTrackingMetrics

ITQlick rating
(4.6/5)

starts at $36 per month

CallTrackingMetrics is a leading cloud-based CRM software, it is designed to support small and medium size business. CallTrackingMetrics received a rating of 4.6 from ITQlick team. The software cost is consider...

Categories: CRM, Call Center, Marketing, Call Tracking.

Compare specifications

Compare features

Callcap: 0 Features

We are working to collect the list of features

CallTrackingMetrics: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Compare
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
WhatConverts
ITQlick rating
5/5
Score
77/100
Pricing
5.2/10
License pricing
$30 per account/month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.