Compare Callcap and Chatra - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Callcap or Chatra?

Callcap is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than Callcap (83/100).

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callcap Vs. Chatra

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Who is more expensive? Callcap or Chatra?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Callcap and Chatra.

Callcap price starts at $29 per month , On a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Call Tracking software cost.

Bottom line: Callcap is more expensive than Chatra.

Which software includes more/better features?

We've compared Callcap Vs. Chatra based on some of the most important and required Call Tracking features.

Callcap: We are still working to collect the list of features for Callcap.

Chatra: We are still working to collect the list of features for Chatra.

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, and Chatra's target customer size include: Small, medium and large size businesses.