Compare Callcap and Legrand CRM - Sep 2022

Shlomi LaviShlomi Lavi / Sep 16, 2022

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Bottom Line: Which is Better - Callcap or Legrand CRM?

Callcap is more expensive to implement (TCO) than Legrand CRM, and Legrand CRM is rated higher (86/100) than Callcap (83/100). Legrand CRM offers users more features (3) than Callcap (0). There is a clear winner in this case and it is Legrand CRM!

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callcap Vs. Legrand Software Inc.

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

Legrand Software Inc.: No matter what business you’re in, the ingredients for growth, and managing growth, are almost always universal. You need to find ways to share information more effectively, improve team collaboration, nurture your existing customers and attract new ones. Here at the Legrand Group, we’re motivated by a pretty simple set of principles. Give busin...

Who is more expensive? Callcap or Legrand Crm Pro Edition?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Callcap and Legrand Crm Pro Edition.

Callcap price starts at $29 per month , On a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. Legrand Crm Pro Edition price starts at $8 per month , When comparing Legrand Crm Pro Edition to its competitors, the software is rated 4 - lower than the average Call Tracking software cost.

Bottom line: Callcap is more expensive than Legrand Crm Pro Edition.

Which software includes more/better features?

We've compared Callcap Vs. Legrand CRM based on some of the most important and required Call Tracking features.

Callcap: We are still working to collect the list of features for Callcap.

Legrand Crm Pro Edition: Customer Service, Sales Automation, Collaboration Center .

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.



Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

Legrand CRM

ITQlick rating
(3.6/5)

starts at $8 per month

Legrand CRM Pro is an On-Premise and Cloud-based Customer relationship management solution tailored to serve small and midsize B2B businesses. The software is highly configurable, allowing it to fit in any busi...

Categories: CRM, Casino CRM, Customer Loyalty, Lead Generation, Mac CRM.

Compare specifications

Compare features

Callcap: 0 Features

We are working to collect the list of features

Legrand Crm Pro Edition: 3 Features

Customer Service
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Compare
Legrand ...
ITQlick rating
3.6/5
Score
86/100
Pricing
4/10
License pricing
$8 per month
Functionality
13
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.