Compare Callcap and NeonCRM - Jun 2022

Shlomi LaviShlomi Lavi / Jun 19, 2022

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Bottom Line: Which is Better - Callcap or NeonCRM?

Callcap is more expensive to implement (TCO) than NeonCRM, and NeonCRM is rated higher (85/100) than Callcap (83/100). NeonCRM offers users more features (3) than Callcap (0). There is a clear winner in this case and it is NeonCRM!

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callcap Vs. NEONCRM BY Z2 SYSTEMS, INC.

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

NEONCRM BY Z2 SYSTEMS, INC.: Our own mission at Z2 Systems is to provide our clients with the most connected and powerful CRM system available to nonprofits. When choosing how your organization will cultivate and grow its mission, you’ll need something that is a worthy investment of your time, talent, and treasure. NEON will provide your organization with the tools right for...

Who is more expensive? Callcap or NeonCRM by Z2 Systems, Inc-?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Callcap and NeonCRM by Z2 Systems, Inc-.

Callcap price starts at $29 per month , On a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. NeonCRM by Z2 Systems, Inc- price starts at $99 per month , When comparing NeonCRM by Z2 Systems, Inc- to its competitors, the software is rated 4 - lower than the average Call Tracking software cost.

Bottom line: Callcap is more expensive than NeonCRM by Z2 Systems, Inc-.

Which software includes more/better features?

We've compared Callcap Vs. NeonCRM based on some of the most important and required Call Tracking features.

Callcap: We are still working to collect the list of features for Callcap.

NeonCRM by Z2 Systems, Inc-: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, Customers of the software mainly come from small and medium business enterprises.



Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

NeonCRM

ITQlick rating
(4.4/5)

starts at $99 per month

NeonCRM is a customer relationship management solution for small and medium businesses. Its capabilities include marketing automation, collaboration, analytics, and others. The software was developed and...

Categories: Customer Relationship Management, Social CRM, Association Management, Donation Management, Non-Profit.

Compare specifications

NeonCRM Specifications

ITQlick Score: 85/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: CRM -> NeonCRM review
Company: NEONCRM BY Z2 SYSTEMS, INC.
Pricing: starts at $99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: NeonCRM review, NeonCRM pricing, NeonCRM alternatives

Compare features

Callcap: 0 Features

We are working to collect the list of features

NeonCRM by Z2 Systems, Inc-: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Compare
NeonCRM
ITQlick rating
4.4/5
Score
85/100
Pricing
4.8/10
License pricing
$99 per month
Functionality
10
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.