Callcap Vs PhoneWagon (Mar 2021)

Shlomi LaviShlomi Lavi / Mar 02, 2021

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Bottom Line: Which is Better - Callcap or PhoneWagon?

Callcap is more expensive to implement (TCO) than PhoneWagon, Callcap is rated higher (83/100) than PhoneWagon (73/100).

Looking for the right Call Tracking solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Callcap compares with PhoneWagon?

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

PhoneWagon: PhoneWagon provides an intuitive and easy-to-use dashboard that anyone can understand and navigate. With the click of a button, you are able to instantly search any area code and add a phone number. In less than 30 seconds you can add a phone number, configure the number, and begin using instantly

Who's more expensive? Callcap or PhoneWagon?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Callcap and PhoneWagon.

Callcap price starts at $29 per month , on a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. PhoneWagon price starts at $45 per month , when comparing PhoneWagon to their competitors, the software is rated 2 - much lower than the average Call Tracking software cost.

Bottom line: Callcap is more expensive than PhoneWagon.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Callcap Vs. PhoneWagon based on some of the most important and required Call Tracking features. Callcap: We are still working to collect the list of features for Callcap. PhoneWagon: We are still working to collect the list of features for PhoneWagon.

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, and PhoneWagon's target customer size include: Small, medium and large size businesses.

Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

PhoneWagon

ITQlick rating
(4.9/5)

starts at $45 per month

Phonewagon is a cloud-based call tracking software that helps marketing companies and their clients track calls, so as to know which marketing campaigns are being effective.

Categories: Call Recording, Customer Relationship Management, Call Tracking, Campaign Management.

Compare specifications

Compare features

Callcap: 0 Features

We are working to collect the list of features

PhoneWagon: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Compare
PhoneWagon
ITQlick rating
4.9/5
Score
73/100
Pricing
2/10
License pricing
$45 per month
Functionality
4
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$29 per month
Functionality
3
Call
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
Review
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.