Compare Callcap and RingCentral Phone - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Callcap or RingCentral Phone?

Callcap is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Callcap (83/100). RingCentral Phone offers users more features (15) than Callcap (0). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callcap Vs. RingCentral

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? Callcap or RingCentral Phone?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Callcap and RingCentral Phone.

Callcap price starts at $29 per month , On a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Call Tracking software cost.

Bottom line: Callcap is more expensive than RingCentral Phone.

Which software includes more/better features?

We've compared Callcap Vs. RingCentral Phone based on some of the most important and required Call Tracking features.

Callcap: We are still working to collect the list of features for Callcap.

RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, RingCentral Professional is specifically designed to help individuals who are always on-the-go.