Compare CallPro CRM and Salesforce CRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - CallPro CRM or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than CallPro CRM, and Salesforce CRM is rated higher (98/100) than CallPro CRM (76/100). Salesforce CRM offers users more features (21) than CallPro CRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CallPro CRM Vs. Salesforce.com

CallPro CRM: Since its formation in 1991, CallPro CRM has grown into a business with clients in over 35 countries. Based in the UK, we also have sales and support offices in the US and India. CallPro CRM started out as TMS (the original Windows based software) and was originally developed to assist clients who needed software for in-house telesales. Throughout...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? CallPro CRM or Salesforce?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallPro CRM and Salesforce.

CallPro CRM price starts at $26.33 per agent/month , On a scale between 1 to 10 CallPro CRM is rated 2, which is much lower than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: CallPro CRM cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared CallPro CRM Vs. Salesforce CRM based on some of the most important and required CRM features.

CallPro CRM: We are still working to collect the list of features for CallPro CRM.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

CallPro CRM's typical customers include: SMBs, Salesforce is optimal for people as well as companies.



CallPro CRM

ITQlick rating
(3/5)

starts at $26.33 per agent/month

CallPro CRM is a growing cloud-based CRM software, it is designed to support small and medium size business. CallPro CRM received a rating of 3 from ITQlick team. The software cost is considered affordable (1/...

Categories: CRM, Casino CRM, Help Desk, Insurance CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

CallPro CRM: 0 Features

We are working to collect the list of features

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CallPro ...
ITQlick rating
3/5
Score
76/100
Pricing
2/10
License pricing
$26.33 per agent/month
Functionality
9
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.