Shlomi Lavi /
Jun 19, 2022
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Bottom Line: Which is Better - CallRail or Callcap?
Callcap is more expensive to implement (TCO) than CallRail, and Callcap is rated higher (83/100) than CallRail (75/100). CallRail offers users more features (5) than Callcap (0).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallRail Vs. Callcap
CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? CallRail or Callcap?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallRail and Callcap.
CallRail price starts at $45 per month , On a scale between 1 to 10 CallRail is rated 4, which is lower than the average cost of Call Tracking software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.
Bottom line: Callcap is more expensive than CallRail.
Which software includes more/better features?
We've compared CallRail Vs. Callcap based on some of the most important and required Call Tracking features.
CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
CallRail's typical customers include: Small businesses and start ups, and Callcap's target customer size include: Small, medium and large size businesses.