Compare CallRail and CallSource - Apr 2022

Shlomi LaviShlomi Lavi / Apr 04, 2022

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Bottom Line: Which is Better - CallRail or CallSource?

CallSource is more expensive to implement (TCO) than CallRail, and CallRail is rated higher (75/100) than CallSource (74/100). CallRail offers users more features (5) than CallSource (0). There is a clear winner in this case and it is CallRail!

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CallRail Vs. CallSource

CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...

CallSource: CallSource, the originator of call tracking systems and services, ignited an industry with its founding in 1991. The company’s wide variety of innovations and award-winning solutions continue to redefine the future of call tracking while paving new ways for businesses to recapture sales opportunities.

Who is more expensive? CallRail or CallSource?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallRail and CallSource.

CallRail price starts at $45 per month , On a scale between 1 to 10 CallRail is rated 4, which is lower than the average cost of Call Tracking software. CallSource price starts at $17 per user/month , When comparing CallSource to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.

Bottom line: CallSource is more expensive than CallRail.

Which software includes more/better features?

We've compared CallRail Vs. CallSource based on some of the most important and required Call Tracking features.

CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling.

CallSource: We are still working to collect the list of features for CallSource.

Target customer size

CallRail's typical customers include: Small businesses and start ups, and CallSource's target customer size include: SMBs.



CallRail

ITQlick rating
(4.7/5)

starts at $45 per month

CallRail is an award-winning cloud-based CRM software, it is designed to support small and medium size business. CallRail received a rating of 4.7 from ITQlick team. The software cost is considered affordable ...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

CallSource

ITQlick rating
(3.5/5)

starts at $17 per user/month

Callsource software is a cloud-based reputation management software made for all business scopes. It provides cutting-edge call-tracking tools that help users to gather business intelligence relating to their c...

Categories: Customer Relationship Management, Marketing, Call Tracking.

Compare specifications

Compare features

CallRail: 5 Features

Data Analysis Tools
Call Center Management
Automatic Call Scheduling
Call Center
Conference Calling

CallSource: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CallRail
ITQlick rating
4.7/5
Score
75/100
Pricing
4/10
License pricing
$45 per month
Functionality
15
Compare
CallSource
ITQlick rating
3.5/5
Score
74/100
Pricing
6.8/10
License pricing
$17 per user/month
Functionality
3
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.