CallRail Vs Convirza (Feb 2021)

Shlomi LaviShlomi Lavi / Feb 25, 2021

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Bottom Line: Which is Better - CallRail or Convirza?

Convirza is more expensive to implement (TCO) than CallRail, Convirza is rated higher (85/100) than CallRail (75/100). CallRail offers more features (5) to their users than Convirza (0).

Looking for the right Call Tracking solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How CallRail compares with Convirza ?

CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...

Convirza : Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions, and take action with fully-baked marketing automation. We help sophistic...

Who's more expensive? CallRail or Convirza?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for CallRail and Convirza.

CallRail price starts at $30 per user/month , on a scale between 1 to 10 CallRail is rated 4, which is lower than the average cost of Call Tracking software. Convirza price starts at $29 per month , when comparing Convirza to their competitors, the software is rated 6 - similar to the average Call Tracking software cost.

Bottom line:Convirza is more expensive than CallRail.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared CallRail Vs. Convirza based on some of the most important and required Call Tracking features. CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling. Convirza: We are still working to collect the list of features for Convirza.

Target customer size

CallRail's typical customers include: Small businesses and start ups, and Convirza's target customer size include: Small, medium and large size businesses.

CallRail

ITQlick rating
(4.7/5)

starts at $30 per user/month

CallRail is an award-winning cloud-based CRM software, it is designed to support small and medium size business. CallRail received a rating of 4.7 from ITQlick team. The software cost is considered affordable ...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

Convirza

ITQlick rating
(4/5)

starts at $29 per month

Convirza software is a cloud-based call tracking and analytics software that helps businesses to record, analyze & optimize call from customers efficiently. The call tracking is a practice that enables business...

Categories: CRM, Call Tracking.

Compare specifications

Compare features

CallRail: 5 Features

Data Analysis Tools
Call Center Management
Automatic Call Scheduling
Call Center
Conference Calling

Convirza: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CallRail
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
75/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
15
Compare
Convirza
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
3
Callcap
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
83/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
4
Call
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
81/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$37 per month
Functionality
3
Review
CallTrackingMetrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
79/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$36 per month
Functionality
4
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.