Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - CallShaper or GoToMeeting?
GoToMeeting is more expensive to implement (TCO) than CallShaper, and GoToMeeting is rated higher (97/100) than CallShaper (76/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallShaper Vs. Citrix Systems, Inc.
CallShaper: For sales based call centers, where margins are so tight, its all about closing. Thanks to CallShaper, inbound or outbound call center directors can have a dynamic, highly flexible platform that enables sales agents to focus on making the sale.
Citrix Systems, Inc.:
Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...
Who is more expensive? CallShaper or GoToMeeting?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallShaper and GoToMeeting.
CallShaper price starts at $75 per month , On a scale between 1 to 10 CallShaper is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: CallShaper cost is around the same cost of GoToMeeting.
Which software includes more/better features?
We've compared CallShaper Vs. GoToMeeting based on some of the most important and required Auto Dialer / Predictive Dialer features.
CallShaper: Call Recording, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.
GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.
Target customer size
CallShaper's typical customers include: SMBs, GoToMeeting is excellent companies of all dimensions.