Shlomi Lavi /
Jan 26, 2023
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Bottom Line: Which is Better - CallShaper or PhoneBurner?
PhoneBurner is more expensive to implement (TCO) than CallShaper, and PhoneBurner is rated higher (80/100) than CallShaper (76/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallShaper Vs. PhoneBurner
CallShaper: For sales based call centers, where margins are so tight, its all about closing. Thanks to CallShaper, inbound or outbound call center directors can have a dynamic, highly flexible platform that enables sales agents to focus on making the sale.
PhoneBurner: Based in Ladera Ranch CA, our team of software engineers, programmers, and sales pros were united in a single mission – help people using the phone as a relationship-building and selling tool, to do it better.
PhoneBurner is a technology company in practice. It’s a people business at heart. That means our dialer doesn’t call numbers at will, frust...
Who is more expensive? CallShaper or PhoneBurner?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallShaper and PhoneBurner.
CallShaper price starts at $75 per month , On a scale between 1 to 10 CallShaper is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. PhoneBurner price starts at $127 per user/month , When comparing PhoneBurner to its competitors, the software is rated 8 - higher than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: PhoneBurner is more expensive than CallShaper.
Which software includes more/better features?
We've compared CallShaper Vs. PhoneBurner based on some of the most important and required Auto Dialer / Predictive Dialer features.
CallShaper: Call Recording, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.
PhoneBurner: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
CallShaper's typical customers include: SMBs, and PhoneBurner's target customer size include: Small, medium and large size businesses.