Shlomi Lavi /
Feb 03, 2023
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Bottom Line: Which is Better - CallTrackingMetrics or Callcap?
Callcap is more expensive to implement (TCO) than CallTrackingMetrics, and Callcap is rated higher (83/100) than CallTrackingMetrics (79/100).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallTrackingMetrics Vs. Callcap
CallTrackingMetrics: CallTrackingMetrics helps advertising agencies and businesses track which advertising sources are converting into phone calls and conversions. CallTrackingMetrics provides a full service call tracking and cloud-based contact center management solution allowing companies to understand what's driving phone calls and conversions in their business. Wit...
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? CallTrackingMetrics or Callcap?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallTrackingMetrics and Callcap.
CallTrackingMetrics price starts at $36 per month , On a scale between 1 to 10 CallTrackingMetrics is rated 6, which is similar to the average cost of Call Tracking software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.
Bottom line: CallTrackingMetrics cost is around the same cost of Callcap.
Which software includes more/better features?
We've compared CallTrackingMetrics Vs. Callcap based on some of the most important and required Call Tracking features.
CallTrackingMetrics: We are still working to collect the list of features for CallTrackingMetrics.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
CallTrackingMetrics's typical customers include: SMBs, and Callcap's target customer size include: Small, medium and large size businesses.