Shlomi Lavi /
Feb 03, 2023
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Bottom Line: Which is Better - CallTrackingMetrics or CallRail?
CallTrackingMetrics is more expensive to implement (TCO) than CallRail, and CallTrackingMetrics is rated higher (79/100) than CallRail (75/100). CallRail offers users more features (5) than CallTrackingMetrics (0).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallTrackingMetrics Vs. CallRail
CallTrackingMetrics: CallTrackingMetrics helps advertising agencies and businesses track which advertising sources are converting into phone calls and conversions. CallTrackingMetrics provides a full service call tracking and cloud-based contact center management solution allowing companies to understand what's driving phone calls and conversions in their business. Wit...
CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...
Who is more expensive? CallTrackingMetrics or CallRail?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallTrackingMetrics and CallRail.
CallTrackingMetrics price starts at $36 per month , On a scale between 1 to 10 CallTrackingMetrics is rated 6, which is similar to the average cost of Call Tracking software. CallRail price starts at $45 per month , When comparing CallRail to its competitors, the software is rated 4 - lower than the average Call Tracking software cost.
Bottom line: CallTrackingMetrics is more expensive than CallRail.
Which software includes more/better features?
We've compared CallTrackingMetrics Vs. CallRail based on some of the most important and required Call Tracking features.
CallTrackingMetrics: We are still working to collect the list of features for CallTrackingMetrics.
CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling.
Target customer size
CallTrackingMetrics's typical customers include: SMBs, and CallRail's target customer size include: Small businesses and start ups.