Compare CallTrackingMetrics and CallRail - Feb 2023

Shlomi LaviShlomi Lavi / Feb 03, 2023

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Bottom Line: Which is Better - CallTrackingMetrics or CallRail?

CallTrackingMetrics is more expensive to implement (TCO) than CallRail, and CallTrackingMetrics is rated higher (79/100) than CallRail (75/100). CallRail offers users more features (5) than CallTrackingMetrics (0).

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CallTrackingMetrics Vs. CallRail

CallTrackingMetrics: CallTrackingMetrics helps advertising agencies and businesses track which advertising sources are converting into phone calls and conversions. CallTrackingMetrics provides a full service call tracking and cloud-based contact center management solution allowing companies to understand what's driving phone calls and conversions in their business. Wit...

CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...

Who is more expensive? CallTrackingMetrics or CallRail?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallTrackingMetrics and CallRail.

CallTrackingMetrics price starts at $36 per month , On a scale between 1 to 10 CallTrackingMetrics is rated 6, which is similar to the average cost of Call Tracking software. CallRail price starts at $45 per month , When comparing CallRail to its competitors, the software is rated 4 - lower than the average Call Tracking software cost.

Bottom line: CallTrackingMetrics is more expensive than CallRail.

Which software includes more/better features?

We've compared CallTrackingMetrics Vs. CallRail based on some of the most important and required Call Tracking features.

CallTrackingMetrics: We are still working to collect the list of features for CallTrackingMetrics.

CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling.

Target customer size

CallTrackingMetrics's typical customers include: SMBs, and CallRail's target customer size include: Small businesses and start ups.



CallTrackingMetrics

ITQlick rating
(4.6/5)

starts at $36 per month

CallTrackingMetrics is a leading cloud-based CRM software, it is designed to support small and medium size business. CallTrackingMetrics received a rating of 4.6 from ITQlick team. The software cost is consider...

Categories: CRM, Call Center, Marketing, Call Tracking.

CallRail

ITQlick rating
(4.7/5)

starts at $45 per month

CallRail is an award-winning cloud-based CRM software, it is designed to support small and medium size business. CallRail received a rating of 4.7 from ITQlick team. The software cost is considered affordable ...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

CallTrackingMetrics: 0 Features

We are working to collect the list of features

CallRail: 5 Features

Data Analysis Tools
Call Center Management
Automatic Call Scheduling
Call Center
Conference Calling
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4
Compare
CallRail
ITQlick rating
4.7/5
Score
75/100
Pricing
4/10
License pricing
$45 per month
Functionality
15
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.