Compare Capsule CRM and ACT! Premium - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Capsule CRM or ACT! Premium?

ACT! Premium is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than ACT! Premium (88/100). ACT! Premium offers users more features (4) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. Sage

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...

Who is more expensive? Capsule CRM or ACT! Premium?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and ACT! Premium.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. ACT! Premium price starts at $37.50 per user/month , When comparing ACT! Premium to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of ACT! Premium.

Which software includes more/better features?

We've compared Capsule CRM Vs. ACT! Premium based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well.