Shlomi Lavi /
Jan 06, 2023
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Bottom Line: Which is Better - Capsule CRM or Creatio?
Creatio is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Creatio (80/100). Creatio offers users more features (5) than Capsule CRM (3).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudwork Vs. bpm’online
Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.
bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.
Who is more expensive? Capsule CRM or Creatio?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and Creatio.
Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Creatio price starts at $30 per user/month , When comparing Creatio to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Creatio is more expensive than Capsule CRM.
Which software includes more/better features?
We've compared Capsule CRM Vs. Creatio based on some of the most important and required CRM features.
Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.
Creatio: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Customers of the software mainly include small and medium businesses from different industrial
backgrounds. Creatio offers solutions for companies of any size – from small companies to big enterprises.