Compare Capsule CRM and GoldMine - Oct 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Capsule CRM or GoldMine?

GoldMine is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than GoldMine (85/100). GoldMine offers users more features (5) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. FrontRange

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

FrontRange: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...

Who is more expensive? Capsule CRM or GoldMine?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and GoldMine.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. GoldMine price starts at $65 per user/month , When comparing GoldMine to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: GoldMine is more expensive than Capsule CRM.

Which software includes more/better features?

We've compared Capsule CRM Vs. GoldMine based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

GoldMine: Customer Service, Dashboards, Email Marketing, Marketing Automation, Sales Automation.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. GoldMine is best for small companies to large enterprises that need to organize and simplify the management of their customer relationship, sales and marketing processes.