Capsule CRM Vs Nimble

Shlomi LaviShlomi Lavi / Sep 07, 2021

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Bottom Line: Which is Better - Capsule CRM or Nimble?

Capsule CRM is more expensive to implement (TCO) than Nimble, Nimble is rated higher (97/100) than Capsule CRM (94/100). Nimble offers more features (7) to their users than Capsule CRM (3). There is a clear winner in this case and it is Nimble!

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Cloudwork compares with nimble?

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

Who's more expensive? Capsule CRM or Nimble?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Capsule CRM and Nimble.

Capsule CRM price starts at $18 per user/month , on a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Nimble price starts at $19 per user/month , when comparing Nimble to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of Nimble.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Capsule CRM Vs. Nimble based on some of the most important and required CRM features. Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support. Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Customers of the software application include small and medium companies without any constraint on industrial association.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

Nimble

ITQlick rating
(2.8/5)

starts at $19 per user/month

Nimble CRM is a web based customer relationship management solution for small and medium businesses. Its capabilities include contact management, lead management, sales forecasting, and others. The software was...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Banking CRM, Casino CRM.

Compare specifications

Nimble Specifications

ITQlick Score: 97/100
ITQlick Rating: (2.8/5)
Pricing: 2/10 - low cost
Category: CRM -> Nimble
Company: nimble
Pricing: starts at $19 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Nimble review, Nimble pricing, Nimble alternatives

Compare features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Nimble: 7 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
Facebook Integration
Global Content Library
Twitter Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Capsule
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Compare
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.