Compare Capsule CRM and Nutshell - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Capsule CRM or Nutshell?

Nutshell is more expensive to implement (TCO) than Capsule CRM, and Nutshell is rated higher (96/100) than Capsule CRM (94/100). Capsule CRM offers users more features (3) than Nutshell (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. Nutshell

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....

Who is more expensive? Capsule CRM or Nutshell?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and Nutshell.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Nutshell price starts at $19 per user/month , When comparing Nutshell to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of Nutshell.

Which software includes more/better features?

We've compared Capsule CRM Vs. Nutshell based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Nutshell: We are still working to collect the list of features for Nutshell.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Customers of the software include organizations of all sizes and a variety of types.