Capsule CRM Vs Nutshell (Apr 2021)

Shlomi LaviShlomi Lavi / Apr 29, 2021

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Bottom Line: Which is Better - Capsule CRM or Nutshell?

Nutshell is more expensive to implement (TCO) than Capsule CRM, Nutshell is rated higher (96/100) than Capsule CRM (94/100). Capsule CRM offers more features (3) to their users than Nutshell (0).

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Cloudwork compares with Nutshell?

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....

Who's more expensive? Capsule CRM or Nutshell?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Capsule CRM and Nutshell.

Capsule CRM price starts at $18 per user/month , on a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Nutshell price starts at $19 per user/month , when comparing Nutshell to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of Nutshell.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Capsule CRM Vs. Nutshell based on some of the most important and required CRM features. Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support. Nutshell: We are still working to collect the list of features for Nutshell.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Customers of the software include organizations of all sizes and a variety of types.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

Nutshell

ITQlick rating
(4.2/5)

starts at $19 per user/month

Nutshell is a cloud-based customer-relationship management solution that is designed specifically for small-sized businesses as well as medium-sized businesses.

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Nutshell: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Capsule
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Compare
Nutshell
ITQlick rating
4.2/5
Score
96/100
Pricing
2.4/10
License pricing
$19 per user/month
Functionality
17
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.