Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - Capsule CRM or Onyx CRM?
Onyx CRM is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Onyx CRM (78/100). Capsule CRM offers users more features (3) than Onyx CRM (0). There is a clear winner in this case and it is Capsule CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudwork Vs. Aptean
Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.
Aptean: Headquartered in Alpharetta, Georgia, Aptean has offices in North America, Europe, and Asia-Pacific, as well as an extensive partner channel. Our customers are located across Europe, Latin America, Asia-Pacific and North America.
Who is more expensive? Capsule CRM or Onyx CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and Onyx CRM.
Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Onyx CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Onyx CRM is more expensive than Capsule CRM.
Which software includes more/better features?
We've compared Capsule CRM Vs. Onyx CRM based on some of the most important and required CRM features.
Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.
Onyx CRM: We are still working to collect the list of features for Onyx CRM.
Target customer size
Customers of the software mainly include small and medium businesses from different industrial
backgrounds. and Onyx CRM's target customer size include: Small, medium and large size businesses.