Compare Capsule CRM and PlanPlus - Mar 2022

Shlomi LaviShlomi Lavi / Mar 09, 2022

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Bottom Line: Which is Better - Capsule CRM or PlanPlus?

PlanPlus is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than PlanPlus (62/100). PlanPlus offers users more features (11) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. PlanPlus Online

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

PlanPlus Online: The ultimate digital Online Planner for personal leadership. Includes essential productivity features: contact management, task management, calendar, daily notes and valuable planning features to help you discover your mission, achieve your goals and lead a full, productive, and effective life.

Who is more expensive? Capsule CRM or PlanPlus?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and PlanPlus.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. PlanPlus price starts at $144 per year , When comparing PlanPlus to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: PlanPlus is more expensive than Capsule CRM.

Which software includes more/better features?

We've compared Capsule CRM Vs. PlanPlus based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

PlanPlus: Campaign Dashboard, Contact Management, Customer Service, Document Management, Email Marketing.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. PlanPlus is ideal for small companies that operate with a very fractured plan structure and need a more extensive management suite when it comes to their operations.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

PlanPlus

ITQlick rating
(4.1/5)

starts at $144 per year

PlanPlus Online software is a cloud-based, online customer relationship management and personal planner engineered to serve companies of all sizes.

Categories: Document Management, CRM, Call Center, Channel Management, Complaint Management.

Compare specifications

Compare features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

PlanPlus: 11 Features

Campaign Dashboard
Contact Management
Customer Service
Document Management
Email Marketing
Marketing Automation
Remote Access
Sales Automation
Collaboration Center
Custom Online Databases
Project Development
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Compare
PlanPlus
ITQlick rating
4.1/5
Score
62/100
Pricing
4.4/10
License pricing
$144 per year
Functionality
40
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.