Compare Capsule CRM and Copper - Dec 2022

Shlomi LaviShlomi Lavi / Dec 18, 2022

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Bottom Line: Which is Better - Capsule CRM or Copper?

Capsule CRM is more expensive to implement (TCO) than Copper, and Capsule CRM is rated higher (94/100) than Copper (83/100). Capsule CRM offers users more features (3) than Copper (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. ProsperWorks

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

ProsperWorks: ProsperWorks is the world's first zero input CRM. Designed specifically for Google Apps, ProsperWorks helps companies sell more faster by identifying, organizing and tracking sales opportunities right in Gmail, Calendar and Google Drive. By removing the need for data entry, salespeople can focus on developing business and managers can finally have...

Who is more expensive? Capsule CRM or ProsperWorks?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and ProsperWorks.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. ProsperWorks price starts at $25 per user/month , When comparing ProsperWorks to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of ProsperWorks.

Which software includes more/better features?

We've compared Capsule CRM Vs. Copper based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

ProsperWorks: We are still working to collect the list of features for ProsperWorks.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. The software is a useful solution for small and medium businesses as well as large enterprises.



Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

Copper

ITQlick rating
(4.1/5)

starts at $25 per user/month

Copper (formerly known as ProsperWorks) is a cloud-based CRM solution built for small to large enterprises. It claims to be the only CRM software with full integration with G suite tools. It also has Activity R...

Categories: Banking CRM, Casino CRM, Customer Loyalty, Healthcare CRM, Insurance CRM.

Compare specifications

Copper Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> Copper review
Company: ProsperWorks
Pricing: starts at $25 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Copper review, Copper pricing, Copper alternatives

Compare features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ProsperWorks: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Compare
Copper
ITQlick rating
4.1/5
Score
83/100
Pricing
2/10
License pricing
$25 per user/month
Functionality
15
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.