Compare Capsule CRM and Infor CRM - Oct 2022

Shlomi LaviShlomi Lavi / Oct 23, 2022

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Bottom Line: Which is Better - Capsule CRM or Infor CRM?

Infor CRM is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Infor CRM (77/100). Infor CRM offers users more features (10) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. Swiftpage

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.

Who is more expensive? Capsule CRM or Saleslogix?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and Saleslogix.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Saleslogix price starts at $25 per user/month , When comparing Saleslogix to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Saleslogix is more expensive than Capsule CRM.

Which software includes more/better features?

We've compared Capsule CRM Vs. Infor CRM based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Saleslogix: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers.



Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

Infor CRM

ITQlick rating
(3.7/5)

starts at $25 per user/month

Infor CRM (Formerly SalesLogix) is a cloud-hosted customer relationship management system designed to help manage relationships, CRM and information. The platform offers comprehensive capabilities that allow us...

Categories: Construction Customer Management, Customer Service, Customer Success, Online CRM, Self-Service Portal.

Compare specifications

Compare features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Saleslogix: 10 Features

Customer Self Service Portal
Customer Service
Document Management
Knowledge Base
Marketing Automation
Sales Automation
Sales Forecasting
Contact Management
Sales and CRM Integration
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Compare
Infor CR...
ITQlick rating
3.7/5
Score
77/100
Pricing
4/10
License pricing
$25 per user/month
Functionality
21
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.