Compare Capsule CRM and SalesNOW - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Capsule CRM or SalesNOW?

Capsule CRM is more expensive to implement (TCO) than SalesNOW, and Capsule CRM is rated higher (94/100) than SalesNOW (83/100). Capsule CRM offers users more features (3) than SalesNOW (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. Interchange Solutions Inc.

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Interchange Solutions Inc.: Interchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of SalesNOW, a complete CRM Suite for the Web and mobile devices, used by thousands of customers worldwide. SalesNOW is an actively developed, award winning, affordable, robust, secure and fully hosted Customer Relationship Manage...

Who is more expensive? Capsule CRM or SalesNOW?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and SalesNOW.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. SalesNOW price starts at $19.95 per user/month , When comparing SalesNOW to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of SalesNOW.

Which software includes more/better features?

We've compared Capsule CRM Vs. SalesNOW based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

SalesNOW: We are still working to collect the list of features for SalesNOW.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Customers of the software include small and medium businesses as well as large enterprises.